Warranty Policy

Warranty Policy

At Meliivia, we stand behind the quality and reliability of our products. The Meliivia Touchless Automatic Dustpan Vacuum is covered by a 1-Year Limited Warranty from the date of purchase.

Warranty Coverage

This warranty covers defects in materials and workmanship that occur during normal household or light-commercial use.

If your product develops a covered defect during the warranty period, Meliivia may, at its discretion:

• Repair the product

• Replace the defective product or applicable part

• Provide another appropriate solution

What Is Not Covered

This warranty does not cover damage or problems caused by:

• Normal wear and tear

• Improper use, installation, or maintenance

• Accidental damage, drops, or physical damage

• Use contrary to the product instructions

• Unauthorized repairs or modifications

• Use with incompatible accessories or components

• Damage caused by water, liquids, fire, or other external causes

• Consumable items, including replaceable dust bags and filters

• Cosmetic damage that does not affect product performance

How to Make a Warranty Claim

To request warranty service, please contact our customer support team and provide:

• Your order number or proof of purchase

• A description of the issue

• Photos or a short video showing the problem, if applicable

Our support team may provide troubleshooting instructions before determining whether the product requires repair or replacement.

Warranty Period

The warranty begins on the original purchase date and applies to the original purchaser. Any replacement product or part remains covered only for the remainder of the original warranty period.

This warranty does not affect any rights you may have under applicable consumer protection laws.

For warranty assistance, please contact our customer support team through the Contact Us page.