✈Free shipping on orders over $55🌏

      Warranty Policy

      1-Year Limited Warranty

      Shop With Confidence. We’ve Got You Covered.

      At MELIIVIA, we stand behind the quality of the products we offer. Eligible products are backed by our 1-Year Limited Warranty, giving you added confidence and support long after your purchase.

      What’s Covered

      For 12 months from the original date of purchase, our limited warranty covers eligible defects in materials or workmanship that occur during normal and intended use.

      Depending on the issue, our customer support team may provide:

      • Troubleshooting assistance

      • Replacement parts

      • Product repair

      • Product replacement

      • Another appropriate warranty solution

      What’s Not Covered

      Our warranty does not cover damage or issues resulting from:

      • Normal wear and tear

      • Improper use, installation, maintenance, or storage

      • Accidents, drops, misuse, or physical damage

      • Unauthorized repairs, alterations, or modifications

      • Use with incompatible accessories, power supplies, or components

      • Damage caused by liquids, fire, extreme conditions, or other external factors

      • Consumable or replaceable items unless defective upon arrival

      • Cosmetic damage that does not affect normal product performance

      Easy Warranty Support

      If you experience a problem with an eligible product during the warranty period, simply contact our Customer Support team and provide:

      1. Your order number or proof of purchase
      2. A brief description of the issue
      3. Photos or a short video showing the problem, when applicable

      Our team will review your request and help determine the most appropriate solution.

      The MELIIVIA Promise

      We carefully select products designed to make everyday life easier, more convenient, and more enjoyable. If an eligible product does not perform as it should because of a covered manufacturing defect, we’re here to help.

      12-Month Limited Warranty · Reliable Customer Support · Hassle-Free Assistance

      This limited warranty applies to eligible products and is provided in addition to any rights available to you under applicable consumer protection laws. It does not limit or replace those statutory rights.